Frequently Asked Questions

Proof of vaccination is not required for travellers at this time.

The crossing is approximately 2 hours and 15 minutes in peak season and 2 hours and 30 minutes in the off season.

All passengers whether commercial, personal vehicle or walk-on are encouraged to make a reservation prior to boarding. Book online or call 1-877-762-7245 to make a reservation.

• Credit card
• License plate number, if you’re bringing a vehicle (overall length and height of oversize vehicles or vehicles carrying items on or behind the vehicle, ie. bike or kayak rack)

If using a rental vehicle, please enter “RENTAL” in the license plate field when booking online.

Pick-up areas are available in both ferry terminals.

Long term parking at the Saint John and Digby ferry terminals will be available for a fee. Parking is at your own risk. For more information click here.

In event of a cancelled crossing, Bay Ferries Limited, operators of the mv Fundy Rose, will send you an email advisory and options on how to rebook or cancel your reservations.

If you have not provided us with an email address, our agents will attempt to call you as soon as possible.

Please be sure to give us contact information that you will have access to while travelling. If you are travelling out of country, please keep cell phone data access in mind.

When in doubt, please call our contact centre or terminals – they will be able to advise you of service interruptions and help you rebook/cancel.

Want to receive updates on ferry schedule changes? Text “OPT IN” to 902.200.1348. You will receive updates from Bay Ferries Limited. Text frequency may vary. To stop receiving alerts simply text “STOP” to the same number.

Masks are highly recommended in all indoor public spaces on board vessels and at terminals.

Acadia Eatery
Acadia Eatery offers a full daily breakfast, lunch, and dinner menu, with a variety of healthy choices such as salads, sandwiches, and soups, plus items such as burgers, pizza, and fresh seafood including a specialty-of-the-day selection.

Crow’s Nest 
If you’re looking for a light snack, appetizer, hot beverage, or an ice-cold drink, then head to our licensed Crow’s Nest to satisfy all your cravings. Located outside Deck 7, the Crow’s Nest will be open subject to weather conditions and seasonality.

Visit Fundy Treasures Gift Shop, where you’ll find a lovely selection of local products and souvenirs from New Brunswick, Nova Scotia, and Prince Edward Island. Bring back a piece of the Maritimes to your family and friends, or treat yourself to a special gift.

Our staff are trained to provide first-aid care if required for passengers on board. Our staff are continuously familiarized with COVID-19 medical precautions on board. Please advise a staff member if assistance is required.

Electric vehicle charging is not available on MV Fundy Rose at this time.

Pets may remain in vehicles or in company-provided kennels during the voyage. Pets are not permitted on interior or exterior passenger decks, with the exception of service dogs.

We offer onboard accessibility with two elevators, an escalator, and ramps throughout. We also recommend you make your requirements known at time of check-in and our crew will be more than happy to assist you.

No.

Seating aboard MV Fundy Rose is first come, first served and cannot be reserved. We offer a variety of seats, including airline style seating. We have 744 seats, of which 250 are airline style.

New to our Bay of Fundy ferry service, the Trucker’s Lounge is a welcoming and comfortable area, dedicated to big rig drivers on board Fundy Rose.

Spectacular vistas can be seen from virtually any location on MV Fundy Rose—especially on the Viewing Deck. The coastlines of New Brunswick and Nova Scotia can be seen, and while we sail the beautiful Bay of Fundy, there’s often sightings of sea birds and mammals, so be sure to bring your camera or binoculars.

Bay Ferries Limited is pleased to provide a smoke-free environment on board Fundy Rose and within the Saint John and Digby Terminals to support the health and wellness of our passengers and employees. No smoking of any kind is permitted including vapor products, e-cigarettes, and cannabis

WIFI is available free of charge but it is intermittent.

The Fortune Lounge
The Fortune Lounge features a 60” widescreen mega-sound television to create a true theatre experience, while comfortable “pod” seating is great for family gatherings. Sit back and relax as you watch the daily family-oriented movie feature, or gaze out at magnificent vistas during the voyage.

Yes. Alcoholic beverages are available in all food service areas for purchase for those 19+ years of age.

Production companies may be permitted access to mv Fundy Rose and terminals as a venue for filming or photoshoot efforts. Film/photo shoots must be coordinated in advance with Bay Ferries Limited in order to minimize the impact on operations.

For more information, please contact:
Jessica Caseley
jcaseley@nfl-bay.com

There are three partnerships that work together seamlessly to provide an enjoyable on board passenger experience. If you are a safety focused, team worker, with strong customer service skills and want to work with people from New Brunswick and Nova Scotia, serving passengers who travel from around the world, please consider working with us. Apply Today

If you have another question that is not addressed above, we invite you to contact us by email sjadmin@nfl-bay.com or call 1-877-762-7245 for further assistance